Frequently Asked Questions

for Grant Applicants

On This Page

Click on the question to jump to the answer.

1. I entered our tax ID number and it says the Federal Tax ID Number that you entered was not found in the IRS database. The number is correct, why is it not accepted?

2. I saved my application and am trying to access it, but I am taken to the initial screen that asks for my organization’s tax ID. How do I access the sign-in screen?

3. I forgot the password I created when I saved my application. How can I find it?

4. I was filling out my application when my internet connection failed and I’ve lost what I filled in. Can I retrieve my partially completed application?

5. My application is ready to be submitted, but I can’t find the submit button on the application. Where is it?

6. Are there required forms to use when completing my attachments?


1. I entered our tax ID number, and it says the Federal Tax ID Number that you entered was not found in the IRS database. The number is correct. Why is it not accepted?

Our application process is linked to the IRS database for registered public charities, Publication 78. If your tax ID number does not work it is because it is not showing up in the IRS database. We suggest you contact the IRS about your non-profit status. We cannot accept applications if the tax ID number is not in the IRS database.

2. I saved my application and am trying to access it, but I am taken to the initial screen that asks for my organization’s tax ID. How do I access the sign-in screen?

The system sends a confirmation email when you created your password that contains a link to access your application. If you lost this email (or maybe it is in your spam folder), click on the link below to return to the sign-in page:

Account Login »

3. I forgot the password I created when I saved my application. How can I find it?

Click on the link below to go to the sign-in page and request your password be emailed to you:

Recover Lost Account Login Password » 

4. I was filling out my application when my Internet connection failed and I’ve lost what I filled in. Can I retrieve my partially completed application?

No. The Foundation does not have access to your application until you submit the finalized version. If you did not save your application, you will need to start over. To minimize the risk of losing your application, you might consider typing your application information in a Word document and pasting it into the application form. When copying from a Word document, be aware that most fields are limited to 100 words; and the application can only accommodate text, not the use of symbols or bullets. We also recommend you save your application several times as you work through it. 

5. My application is ready to be submitted, but I can’t find the submit button on the application. Where is it?

The submit button is on the bottom of the “Review My Application” page. If you see only a “Save and Finish Later” and an “Update” button, this means that you have not filled out all of the required fields. Once you fill out the required fields, click “Update.” Then you should see the “Submit” button in place of the “Update” button. 

6. Are there required forms to use when completing my attachments?

Yes. You must use our forms for the Funding Status Report, Budget Form and the Scope of Work form. You may attach your own version of the Board of Directors form, but it must include the same information as our form. See the Tool Kit

Other questions about the application process? Contact our Grants Management staff at (541) 957-5574.

Share this: