2013 Oregon Values & Beliefs Survey

By DHM Research: The survey was designed to find out what Oregonians value and believe, where they stand and where they want to put their energies. Researchers went to all corners of Oregon and to every population group — not just likely voters. This... 24 pages. ©2013. | Available formats: Book

Be Quiet, Be Heard

The Paradox of Persuasion

By Susan R. and Peter A. Glaser: An easy-to-read guide to managing business, family and relationship conflicts. The book teaches concrete skills for a wide range of communication challenges. 187 pages. ©2006. | Available formats: Book, Kindle eBook

Collaboration Handbook

Creating, Sustaining and Enjoying the Journey

By M. Winer and K. Ray of the Amherst H. Wilder Foundation: Based on extensive research of “what works” in collaborative efforts. Provides alternative approaches, success factors and a step-by-step guide to collaboration. 178 pages. ©1994. | Available formats: Book, Kindle eBook

Collective Visioning

How Groups Can Work Together for a Just and Sustainable Future

By Linda Stout: This book teaches readers how to create a vision of what they want the world to look like, and then how to work together to make it happen. 198 pages. ©2007. | Available formats: Book, Kindle eBook

Dealing with People You Can’t Stand

How to Bring Out the Best in People at Their Worst

By Rick Kirschner and Rick Brinkman:  Whether you’re dealing with a coworker trying to take credit for your work or a family member who knows no personal bounds, this book gives you the tools to bring out the best in people at their worst. 288 pages. ©2012. | Available formats: Book, Kindle eBook

Difficult Conversations

How to Discuss What Matters Most

By Douglas Stone, Bruce Patton and Sheila Heen: This book, filled with examples, walks you through a step-by-step approach to conducting the toughest conversations with less stress and more success. A New York Times Business Best Seller. 250 pages. ©2010. | Available formats: Book, Kindle eBook

Facilitator’s Guide to Participatory Decision-Making

Third Edition

By Sam Kaner: Meetings should be much more than merely an occasion for solving a problem. Every meeting is also an opportunity to build the capacity of the group. This book guides readers through the struggle and the satisfaction of creating effective... 432 pages. ©2014. | Available formats: Book

Getting to YES

Negotiating Agreement Without Giving In

By Roger Fisher and William Ury: A guide to negotiation from members of the Harvard Negotiation Project. This book offers a strategy for coming to mutually acceptable agreements.  240 pages. ©2011. | Available formats: Book, Audio CD, Kindle eBook

Made to Stick

Why Some Ideas Survive and Others Die

By Chip Heath and Dan Heath: Effective leaders need to be effective communicators. This book examines the principles of “sticky” (the art of making ideas memorable). It’s an easy read packed with examples—both successes and failures from serious to... 291 pages. ©2007. | Available formats: Book, Audio CD, Kindle eBook, Spanish

Make the Impossible Possible

One Man's Crusade to Inspire Others to Dream Bigger and Achieve the Extraordinary

By Bill Strickland: This inspirational book showcases the lessons learned by Bill Strickland as he worked with disadvantaged children and adults in Pittsburgh, Penn., through the jobs training center and community arts program he founded. “I’m not a... 204 pages. ©2009. | Available formats: Book