Getting to YES

Negotiating Agreement Without Giving In

By Roger Fisher and William Ury: A guide to negotiation from members of the Harvard Negotiation Project. This book offers a strategy for coming to mutually acceptable agreements.  240 pages. ©2011. | Available formats: Book, Audio CD, Kindle eBook

Made to Stick

Why Some Ideas Survive and Others Die

By Chip Heath and Dan Heath: Effective leaders need to be effective communicators. This book examines the principles of “sticky” (the art of making ideas memorable). It’s an easy read packed with examples—both successes and failures from serious to... 291 pages. ©2007. | Available formats: Book, Audio CD, Kindle eBook, Spanish